Q: Can I return items?
A: You have STRICTLY 14 calendar days to return an item from our website from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it from us. Your item must be in the original packaging with no damage and all associated tags/laces included in the box. Please contact our team via Instagram Direct Message or Email: info@overhype.co.uk for further information.

Q: Do you have a physical shop? 
A: Yes, find us at 4 The Galleria, Aberdeen, AB11 6FB. We also have permanent locations opening in Edinburgh & Glasgow in 2024. 

Q: What are the conditions of your goods? 
A: Brand new condition. 

B : Immaculate condition.  
C: Used but still good condition. 

Q: What size should I order?
A: To help determine appropriate sizing, we recommend referring to the original manufacturer’s size guide.

Q: Do you guys source items? I am looking for something specific.

A:  Yes we do, we can source pretty much any streetwear item or pair of sneakers that exist. Please reach out to our personal shopping team via Instagram direct message (@overhype_store) or Email: info@overhype.co.uk. 

Q: Is the stock on your web-shop the same as the stock in-store?
A: Our physical store in Aberdeen offers a much wider range of items than our web-store.

Q: Are all products authentic?
A: All shoes and clothing are guaranteed to be 100% authentic. Buy with confidence as all shoes and clothing listed for sale are thoroughly inspected by our knowledgeable staff for authenticity and condition.

Q: Can I sell my unwanted items to Overhype?
A: Yes, please reach out to us via Instagram (@overhype_store) or Email (info@overhype.co.uk) for more information. 

Q: How soon do you ship orders?
A: We ship orders everyday. Your order will be dispatched the same day if placed before 2pm GMT.

Q: How often do you get new stock? Do you have deliveries on a certain day?
A: We get new stock in everyday. Keep an eye on our Instagram (@overhype_store) & Facebook to see the stock that comes in and out our store & website.